Online Product Coordinator

Are you able to add value to our fast growing e-commerce website?

Are you good at following processes and inputting accurate data?

We are looking for a full-time long-term team member.

Your responsibilities will include maintaining accuracy of content on our e-commerce site, inputting new products with the ability to write accurate product descriptions and with responsibility for website optimization, design and promotions. Your responsibilities will also include  training other team members in website product data inputting and troubleshooting.

You will also be responsible for liaising with our E-commerce Mail Order Department to ensure all aspects of customer orders can be processed and completed in a timely manner and troubleshoot any mail order system problems if they occur.

Your role will also be to manage and oversee our EPOS stock management system, ensuring accurate and consistent data inputting and ensuring a seamless link between the EPOS system and the website system. You must have the ability to troubleshoot anything that is not working, escalate them to the relevant companies to fix and then follow through to make sure they are completed.

You will also be heavily involved with the future vision of using technology to streamline processes across the whole company, making it more efficient and giving a better customer experience. You will also work with the various external providers to integrate any new software and procedures into the company and help train staff on using any new systems.

Applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our sales and marketing operations.

Are you resourceful, systematic and driven to keep improving? Do you have exceptional knowledge of what is needed to continually progress and improve e-commerce websites, mail order departments and EPOS stock systems?

Essential experience in the following areas:
Graphic design software - Photoshop or similar
Website optimisation best practices and implementation
Knowledge of current e-commerce trends and website design
SEO basics and optimising content for search
Be highly motivated, self-directed, efficient, resourceful and results oriented
The desire to maintain accuracy of website and EPOS content

Use of Google Tools such as:- Analytics and Adwords
Copy writing
Experience with EPOS or content management systems
Digital marketing best practices and implementation
Good at working within a team and collaborating on ideas and best practices
The desire to maintain accuracy of website and EPOS content
Exceptional computer skills
Thorough, systematic approach to each task and ensuring completion
Great attention to detail
Champion at meeting deadlines
Organisational skills - constantly maintain & improve organisational systems, files and records
Have excellent & professional communication skills
You are always polite, friendly and helpful
Common sense and initiative to proactively solve problems
Be keen to learn and keep up to date with current trends and technology within e-commerce platforms and the snowsports industry

Position Available...
Full-Time Year Round

If you see yourself as a candidate, please email your CV to