Established in 1965, Ski Bartlett is one of the UK's most popular independent ski shops, with over 55 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski products and our online presents is going from strength to strength.
Are you able to add value to our fast-growing e-commerce website?
We are looking for a full-time E-commerce Manager, to join our team of Snowsports enthusiasts. Managing a close-knit ecommerce team, with the goal of optimising web performance across the brand. This is a very varied role which will include but not be limited to the following tasks:
- Accountability for ecommerce sales, targets and growth
- Managing marketing budgets to ensure efficient ROAS
- Develop and deliver a rolling calendar of email, website and social media marketing. Photoshop / Graphic design skills are essential
- Overseeing rollouts of promotional offers across the website along with promotional assets & landings pages to support offers across all platforms
- Maintain the overall accuracy of our website content and inputting new products. Must have the ability to write accurate product descriptions and a keen eye for detail
- Maintaining overall site speed & efficiency
- You will be the first point of contact with our digital marketing agency, keeping them informed of product changes and promotions
- Work with the various external providers to integrate any new software and procedures into the company and help train staff on using any the new systems
- Track and report website sales using reporting tools such as Google Analytics and Salesfire & Mailchimp
- Maintain and optimise user experience through site navigation, category filters and site map
- Vigilantly review the websites to identify bugs, issues and errors
- Communicate and fix issues with external providers
- Working closely with the customer service team to deliver our consistently high standards
- Applicants must be well organised, self-motivated with strong time management and prioritisation, calm under pressure and have the ability to deliver to deadlines.
Skills/experience required for the role:
Essential:
- Ecommerce managing experience
- Experience managing a team
- Use of graphic design software - Photoshop or similar
- Experience using Mailchimp or similar email software
- Use of Visualsoft platform or similar – Shopify, Magento
- Microsoft office/Google suite experience, especially excel & sheets
- SEO basics and optimising content for search
- Be highly motivated, self-directed, efficient, resourceful and results oriented
- The desire to maintain accuracy of website and EPOS content
- Good understanding of digital marketing channels such as PPC, SEO, email, social media, display
Desirable:
- Knowledge of current e-commerce trends and website design
- Brand guideline awareness
- Use of Google Tools such as:- Analytics and Adwords
- Copy writing
- Experience with EPOS or content management systems
- Website optimisation best practices and implementation
- Digital marketing best practices and implementation
- Good at managing a team and collaborating on ideas and best practices
- Thorough, systematic approach to each task and ensuring completion
- Great attention to detail
- Organisational skills - constantly maintain & improve organisational systems
- Have excellent & professional communication skills
- Common sense and initiative to proactively solve problems
- You are motivated and passionate about improving customer experience online
- Be keen to learn and keep up to date with current trends and technology within e-commerce platforms and the snowsports industry
- Ability to manage multiple and shifting priorities while maintaining focus on key initiatives under tight deadlines required
Benefits:
- Employee discount after successful completion of probationary period
- Pension scheme
- Free close by parking
- Casual dress code
If you believe you are the right person for the role, we would love to hear from you.
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year
